Tickets and access
Creating, managing and checking tickets and access rights.
Managing tickets
- Creating a ticket Want to sell tickets for an event? Create a ticket type, set the price and capacity, and arrange access, registration an…
- Changing a ticket Change price, capacity, visibility or other settings on an existing ticket.
- Deleting a ticket Remove a ticket when it should no longer be available to new participants.
- Registration fields Set which details participants have to fill in when registering — especially useful for public ticket shops.
- Making your ticket shop public Sell tickets to people outside your organisation with a shareable link you can embed on a website.
- Understanding ticket settings Settings has three cards about tickets — 4planning manages two of them for you, invoice settings you configure yourself.
- Personalising tickets with Ticket Studio Design your own ticket PDF per event or ticket type — drag text, photos and shapes wherever you want, free and available…
- Giving away free tickets Two ways to give someone free access — send a ticket personally, or create a free ticket type anyone can claim themselve…
- Managing a ticket order (resend, copy link, check in) For every sold ticket order there's a menu to resend the tickets by email, copy the ticket link, download the PDF, or ch…
Buying tickets
Access and checking
- Creating a ticket scanner Register visitors quickly and securely at events, and keep a real-time overview of who is present.
- Opening a ticket scanner Open a scanner on a phone or other device to check visitors quickly and securely.
- Changing a ticket scanner Change the name, access or settings of an existing ticket scanner.
- Deactivating a ticket scanner Deactivate a scanner when a device is lost, staff change, or an entrance is no longer in use.
- Logging in to a scanner to scan tickets Log in to a ticket scanner on a phone or tablet before you can scan tickets at an event.
Frequently asked questions
- A ticket can't be scanned The most common reasons a ticket will not scan, and how to solve them.
- The QR code doesn't work The most common causes when a QR code will not scan, and how to solve them.
- Can one person scan several tickets? Yes — one person can scan several tickets, which suits both small and large events.
- Can I check tickets manually? Yes — useful when a QR code will not scan or when you want to look up a participant quickly.
