Changing a ticket

Updated on

In 4planning you can easily change existing tickets. This is useful when the price, capacity, visibility or other settings change.

Step 1: Go to the event

  1. Open the event in question.
  2. Choose Edit event.

Step 2: Open the tickets

  1. Scroll down to the Tickets section.
  2. The existing tickets are already filled in here.

Step 3: Change the ticket

Adjust the details you want, such as:

  • The ticket name.
  • Price.
  • Capacity.
  • Sales start and sales end.
  • Visibility (public, all members or specific groups).
  • Maximum tickets per user.
  • Minimum and maximum age.

Step 4: Save

  1. Save the event.

Good to know

  • When a ticket has already been sold, changes do not apply to tickets already bought.
  • The adjusted settings only apply to new purchases.
  • This avoids confusion for participants who already bought a ticket.

Tips for effective use

  • Check ticket settings before sales start.
  • Communicate changes clearly to participants.
  • Use new ticket types when the conditions change.

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