Changing a ticket
In 4planning you can easily change existing tickets. This is useful when the price, capacity, visibility or other settings change.
Step 1: Go to the event
- Open the event in question.
- Choose Edit event.
Step 2: Open the tickets
- Scroll down to the Tickets section.
- The existing tickets are already filled in here.
Step 3: Change the ticket
Adjust the details you want, such as:
- The ticket name.
- Price.
- Capacity.
- Sales start and sales end.
- Visibility (public, all members or specific groups).
- Maximum tickets per user.
- Minimum and maximum age.
Step 4: Save
- Save the event.
Good to know
- When a ticket has already been sold, changes do not apply to tickets already bought.
- The adjusted settings only apply to new purchases.
- This avoids confusion for participants who already bought a ticket.
Tips for effective use
- Check ticket settings before sales start.
- Communicate changes clearly to participants.
- Use new ticket types when the conditions change.
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