Changing a ticket scanner

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In 4planning you can adjust an existing ticket scanner. This is useful when you want to change a scanner's name, access or settings.

Step 1: Go to the event

  1. Open the event in question.
  2. Choose Edit event.

Step 2: Open ticket scanners

  1. Scroll down to the Ticket scanners section.
  2. Select the scanner you want to change.

Step 3: Adjust the scanner

You can change the following settings:

  • Scanner name – Change the name, for example for a different entrance or location.
  • Username – Change the scanner's login name.
  • Password – Set a new password for extra security.
  • Link – Use the scanner link to open it on devices.
  • Active – Set the slider to yes or no to activate or temporarily disable the scanner.
  • Permitted tickets – Decide which tickets may be checked with this scanner.

Step 4: Save

Save your changes. They take effect immediately.

Tips for effective use

  • Use clear names per scanner.
  • Deactivate scanners that are no longer in use.
  • Change passwords regularly for large events.

Good to know

  • You can manage several scanners per event.
  • Changes are immediately visible on all devices.
  • This helps keep access secure and controlled.

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