Opening a ticket scanner

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In 4planning you can open a ticket scanner to check visitors quickly and securely at an event. You can simply use a phone or another device for this.

Opening the ticket scanner

Every scanner you create has its own QR code and link. Use these to start the scanner on a phone or another device.

  1. Go to the event in question.
  2. Open the Ticket scanners section.
  3. Choose the scanner you want.

You now see a QR code and a link.

  • Scan the QR code with a phone to open the scanner directly.
  • Or copy the link and open it in a browser.

This lets several phones or devices act as scanners.

Scanning tickets

With the scanner open you can check tickets.

  • Use the device's camera to scan the ticket's QR code.
  • You can only scan tickets you have permission for.

What do the colours mean?

  • Green screen – The ticket is valid and can be used. The visitor may go through.
  • Red screen – The ticket is not valid, or has already been scanned.

Tips for effective use

  • Make sure you have a stable internet connection.
  • Use several scanners at large events.
  • Test the scanner beforehand.

Good to know

  • You need to create a new scanner per device.
  • The scanner works in the app and through the browser.
  • Check-in is updated in real time.

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