Membership fees
Setting up and managing membership fees, subscriptions and payments.
Klik om te laden — er wordt pas dan verbinding met YouTube gemaaktManaging fees and payments
- Creating a membership fee plan A fee plan determines what a group of members pays and how often. This article explains how to create one.
- Viewing active membership fee plans An overview of every active fee plan in your organisation, to help you manage payments and subscriptions. video
- Sending a payment reminder for outstanding fees When an instalment is outstanding or a payment has failed, send the member a reminder — individually or in bulk.
- Handling a failed direct debit or chargeback A direct debit can fail, or be reversed later. Here is how to see what is going on and what to do.
- Payouts and the financial overview Track when collected payments reach your account, and understand why a payout is sometimes lower than expected.
Payment methods
- SEPA, iDEAL or bank transfer: which payment method? Three ways to collect membership fees, each with consequences for your workload, the member's convenience and the cost.
- Service charges on membership fees Every SEPA and iDEAL payment carries a € 1.00 service charge on top of the fee. Here is why and when.
Managing subscriptions
- Setting up a subscription A subscription links members to a fee plan, so payments are generated and collected automatically. video
- Viewing running subscriptions See who has an active fee subscription and when the next payment is due. video
- Changing or cancelling a subscription You cannot edit a running subscription directly — pause or cancel it and create a new one. video
For members
- Giving a SEPA mandate If you pay by direct debit, you sign a mandate once. After that it runs by itself.
- Paying your membership fee Your own membership fee page shows what is outstanding and lets you pay in a few clicks.
- Which membership fee emails and notifications do you get? 4planning sends various notifications around membership fees. Some you can switch off, others deliberately not.
- Paying your child's membership fee If you have children linked to your account, you handle their membership fee from your own account.
