Paying your membership fee

Your own membership fee page shows exactly what is outstanding, what has already been paid and when an amount is expected.

Step 1: Open your membership fee page

1. Log in to 4planning.
2. Go to Membership fees in the menu.

You see an overview of your instalments, each with a status.

Step 2: Pay

What you need to do depends on your payment method:

• iDEAL — click Pay now at the outstanding instalment and complete the payment in your banking environment.
• SEPA direct debit — you do not have to do anything, as long as your mandate is active. The amount is collected automatically.
• Bank transfer — transfer the amount yourself. Your association ticks off the instalment once the money arrives.

The statuses explained

• Open — still to be paid.
• Payment in progress — your payment has started but has not been finally processed.
• Paid — completed, you are up to date.
• Failed — the payment did not go through. You will be notified with a new payment link.
• Cancelled — the association has withdrawn the instalment and you do not have to pay it.

Frequently asked questions

• I am paying more than the membership fee. SEPA and iDEAL payments carry a € 1.00 service charge. See Service charges on membership fees.
• I transferred the money but it is still showing as outstanding. With a bank transfer the association marks the instalment as paid manually. That can take a few days.
• I disagree with an amount. Contact your association; only they can change or cancel an instalment.
• Can I pay everything at once? You pay per outstanding instalment. If several are open, you go through them one by one.