Confirming the agreement with 4planning
When 4planning prepares an agreement for your organisation, you see a notification in the app as an administrator and you receive an email. The agreement states the start date, the amount per month, how cancelling works and which terms apply. You don't need to agree to keep using 4planning, but it gives you the arrangements in writing.
Step 1: Open the agreement
There are three ways to get there:
- Click Agree in the notification at the bottom right of the app.
- Click Agree in the email from 4planning.
- Go to Settings › Legal documents and click Review and agree next to the agreement.
Step 2: Read the arrangements
At the top you see your organisation's logo next to the 4planning logo. Below it is the agreement itself:
- Start date: when the agreement begins.
- Fee: the amount per month, excluding VAT. It is invoiced monthly in advance.
- Term and cancellation: the agreement can be cancelled monthly, by email to support@4planning.nl.
- Change of fee: we announce a new amount at least 30 days in advance.
- Terms: which version of the general terms, the data processing agreement and the privacy statement applies.
The text of the agreement itself is in Dutch, like our general terms.
Step 3: Agree
Tick the statement and click Agree. This also means you agree to the terms mentioned. You confirm that you are authorised to sign on behalf of your organisation.
Step 4: Keep your copy
After you agree, the same page shows when and by whom the agreement was confirmed. Click Download for a PDF for your records. You can always find the agreement again under Settings › Legal documents.
Frequently asked questions
Do I have to agree? No. You can keep using 4planning as usual. Agreeing puts the arrangements on record.
Who can agree? Administrators and system administrators of your organisation. Regular members don't see the agreement, because it contains an amount.
I don't see a notification. The notification only appears when an agreement is waiting for you, and only for administrators. If you closed it, it comes back on your next visit until someone has agreed.
The amount or date is wrong. Don't agree yet and email support@4planning.nl. We will prepare an updated agreement for you.
How do I cancel? Send an email to support@4planning.nl before the next invoice date. A period that has already been invoiced remains payable.
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